Acceptable Use Policy
This policy governs the use of the address, the premises and the services provided by Upar Utho Workspace. It forms part of our Terms of Service and of every service agreement. If you breach it we may suspend or end your service immediately, without notice, without refund, and with the security deposit forfeited.
We take this seriously for a straightforward reason: if someone misuses our address, investigators come to our door first.
1. What the address may be used for
Your registered office under the Companies Act, 2013 or the Limited Liability Partnership Act, 2008. Your principal or additional place of business under GST law. Your business correspondence address. And your address on letterheads, business cards, invoices, website and marketing material.
2. Purposes that are not allowed
- Anything unlawful, fraudulent, deceptive, immoral, obscene or against public policy.
- Concealing the identity, location or beneficial ownership of any person, evading a statutory obligation, defeating the recovery of lawful dues, or facilitating an offence.
- Issuing invoices without an underlying supply, wrongly availing or passing on input tax credit, or any other arrangement designed to defraud the revenue.
- Money laundering, terrorist financing, unlicensed deposit-taking or lending, multi-level marketing or pyramid schemes, unlicensed lottery, betting or gambling, or unauthorised digital lending applications.
- Anything involving a person or country under applicable sanctions, or any person disqualified, debarred or under attachment.
3. What may not happen at the premises
- Using the address as a residence, or presenting it as anyone's home.
- Storing, receiving, dispatching or delivering goods, inventory, stock or merchandise of any kind.
- Manufacturing, processing, assembling, packaging, warehousing or retail activity, or anything needing plant, machinery or physical operations.
- Bringing or storing anything hazardous, inflammable, explosive, perishable or offensive, or cash, bullion or jewellery.
- Putting up any signage, board or notice yourself — that goes through us.
- Entering or occupying the premises outside working hours or without an appointment.
4. Regulated activities you must tell us about
If your business needs a licence or registration from the Reserve Bank of India, SEBI, IRDAI or any other financial sector regulator, tell us in writing before we start and get our written consent.
The same goes for taking deposits from the public, dealing in foreign exchange or virtual digital assets, giving investment advice, or operating a payment system.
Not telling us is a serious breach of this policy.
5. Keeping us informed
- Give us information and documents that are true, correct and complete.
- Tell us in writing within seven days of any change in your directors, partners, authorised signatory, constitution, beneficial ownership, nature of business or contact details.
- Tell us in writing within seven days of learning about any investigation, prosecution, show-cause notice, attachment or adverse order against you or any of your directors, partners or beneficial owners.
Giving us false, forged, altered or misleading information or documents is a serious breach of this policy.
6. Mail
- Do not have parcels sent here containing goods, merchandise, cash, bullion, jewellery, perishables, or anything hazardous, inflammable or explosive.
- Do not use the address to receive mail for anyone other than yourself.
- Collect or arrange forwarding of your mail within thirty days of us telling you it has arrived.
- Do not use the address in connection with unsolicited commercial messaging that breaks the law.
7. Display and verification
- Let us display your name and registered address on the nameboard, and do not obstruct it.
- Make sure your own director, partner, proprietor or authorised signatory attends the premises for any verification, inspection or site visit by an authority.
- Do not tell any authority or third party that you own, lease or exclusively occupy the premises, or that you carry on physical operations here.
8. Sharing the address
You may not sub-licence, assign, transfer or share your agreement, or let anyone else use the address, without our written consent. You may not sell, advertise or offer the address to anyone.
9. How we check
- We may ask you at any time for updated documents, evidence of your actual operations, or copies of your statutory filings.
- We may check public records, including MCA and GST records, about you and your directors, partners and beneficial owners.
- If we reasonably believe this policy has been breached we may suspend service immediately while we look into it, and end it once the breach is established to our reasonable satisfaction.
- We may report suspected unlawful use of the address to the appropriate authority, and you consent to us doing so.
10. What happens if you breach it
No refund of any kind, and the security deposit is forfeited. We remove your name from the nameboard, refuse and return your mail, and write to the Registrar of Companies, the GST authorities and any other authority concerned to say you are no longer authorised to use our address.
You remain liable to indemnify us and the owner of the premises for everything that follows from your breach.
11. Reporting a concern
Anyone can report suspected misuse of our address by writing to kbharti95@gmail.com or telephoning +91 98741 49305. We treat reports in confidence and look into them promptly.
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